Shipping policy

SHIPPING

SHIPPING HOW’s & WHEN’s: 

We offer ship methods including DHL,FedEx 

  • Due to the high demand on our high quality waist trainers and body shapers, we are working really hard to get your order out to you as quickly. Please allowed 3-5 business days for you order to arrive at your address.  And 1 to 2 days shipping and handling time.
  • All in-stock orders placed Monday-Friday ship same day when ordered by 5PM EST (2PM PST).
  • We do not ship on weekends or major holidays.
  • DHL AND FedEX orders after 5PM EST will be shipped next business day. Orders placed Friday after 5PM EST will not ship until the following business day (Monday or Tuesday if Monday is a holiday).
  • We cannot guarantee delivery times, but provide estimates as provided by our carriers (Fedex and USPS).
  • Packages are shipped in discreet packaging.
  • We offer free and expedited (at a discount) shipping options for domestic (US) using FedEx or USPS priority and FedEx or DHL for international customers. We also offer APC E-packet to Canada.
  • BODY BY CHOCO is not responsible for lost or stolen packages, select signature required delivery at checkout to be sure you receive your package.  
SHIPPING COSTS:
  • We offer FREE DOMESTIC SHIPPING in the US OVER 75 Upgrades are available at a discounted rate and will ship either Express Saver or Priority Mail.
  • However orders using Coupon Codes for buying 2 or more items are not eligible for free shipments.
  • Refused or unclaimed packages will be subject to a $35 fee which will be deducted from your refund.
  • Shipping costs are non-refundable.
APARTMENT DWELLERS:
  • We recommend adding the Signature Required option for all orders shipped to apartment buildings-really cheap insurance!
  • We are not responsible for packages that are stolen from your doorstep that were delivered by the carrier.
INTERNATIONAL CUSTOMERS:
  • Shipping rates are calculated by weight at checkout and assessed in real time.
  • Please be advised that many countries charge a duty or tax on products coming in from the US. Check with your local customs agency for details.
  • Delivery times vary from country to country. We offer deeply discounted  FedEx rates. For USPS options,  we provide estimates based on USPS delivery estimates. PLEASE NOTE these time estimates do NOT include time held up in customs. 
  • There are a handful of countries we are unable to ship to due to a high rate of fraud. 
    1. DHL

    The delivery time of DHL service is about 3 to 5 working days and the shipping cost is computed as follows:

     

    Areas

    First 0.5 kg (2.2 pounds)

    Every subsequent 0.5 kg

    US, Canada

    $26

    $5.50

     

     

    1. FEDEX

    The delivery time of FEDEX is about 5 to 7 working days and the shipping cost is computed as follows:

    Areas

    First 0.5 kg (2.2 pounds)

    Every subsequent 0.5 kg

    US, Canada (small order only)

    $21

    $5.50

    Australia, New Zealand

    $18

    $4.50

    Western Europe

    $28

    $5.50

    East Europe, South Asia, Central and South America,
    Africa, Middle East and other countries

     

    $38

     

    $9.50

    East Asia & South East Asia

    $16

    $4.00